Welcome to Duorat, your wellness destination located solely in Hong Kong. By using our services, you agree to the terms and conditions outlined below. These terms are put in place to safeguard a peaceful, safe, and professional spa experience for every guest.
Duorat offers serene and professional spa and wellness services intended for relaxation and renewal. All services are of non-therapeutic nature and should not be viewed as an alternative to therapeutic consultations. Guests are encouraged to inform us of any known well-being concerns or conditions, so we can provide suitable guidance.
We recommend that you arrive at least 10 minutes before your scheduled session so that you can start gradually. If you arrive late, your session may be cut short to allow respect for the other appointments. Cancellations should be made at least 24 hours before the session. A fee may be incurred for missed appointments and cancellations at the last minute.
To preserve the quiet ambiance of our spa environment, we kindly ask that all guests silence their mobile phones and speak respectfully. Duorat reserves the right to refuse service to anyone behaving inappropriately or disrespectfully toward our staff or other clients.
We respect your privacy. Any personal or contact information you share with us is used solely for communication and service delivery purposes. We do not share, sell, or trade your data with third parties under any circumstances. Your trust is essential to us.
Please contact us at [email protected] for any questions or further clarification. Thank you for selecting Duorat.